How do I schedule a consultation?

Download and complete the behavioral history form on the right side of this page.  This form allows Dr. Feltes to make recommendations that you can live with – she does not live with you but her recommendations need to!  The forms may feel overwhelming due to their length but are necessary to allow her a complete picture of your situation. This form should be brought to the consultation and Dr. Feltes will review it at the start of the appointment.

Contact The Behavior Clinic at 440/334.8534 to schedule a consultation. Please allow 24 to 48 hours for a return phone call due to high call volume.

Please note, a Visa or Mastercard needs to be provided to reserve an appointment slot.  The non-refundable Reservation Fee assessed is $50. Time/Date adjustments may be made up to 48 hours prior to the appointment and the fee will be credited to your consultation bill. However, if adjustments are made to the scheduled slot within the 48 hours before the appointment date or if the appointment is cancelled altogether, no credits will apply. In the event of a no show at an in-home consult, a travel fee will be assessed as well.

Once you have secured an appointment slot, please contact your local veterinarian and have them fax a Referral Form summarizing your pet(s) medical chart(s) to 440/399.1053. The referral form may be downloaded from the For Vets tab.

Consultation Fees are $150 per hour and most consults last around 2 hours. An additional travel fee is incurred with in-home consultations. Included in this fee are private 10 minute phone follow ups every other week for 4 months to ensure the plan is going as desired and to change it accordingly.

For more information on Frequently Asked Questions, click here.

 

Meet the The Behavior Clinic's Staff

 

Diane Webster, Receptionist

Diane has had an interest in pets since she was a child and has spent most of her adult life working with animals in various capacities; grooming salons, veterinary clinics and rescue organizations. She enjoys spending her free time with her husband and furry & feathered children. Diane has dogs (Jinx, Bosley and Magnum), cats (Creampuff & Oreo) and birds (Pickles, Mikey, Nipper & Ruffles).....oh and we can't forget Rhapsody her water turtle!

Amanda Eick-Miller, RVT, CPDT-KA; Veterinary Behavior Technician

Amanda is a Registered Veterinary Technician and Certified Professional Dog Trainer specializing in animal behavior.  She has been involved in various aspects of veterinary medicine for over 13 years working as a technician, hospital manager, veterinary behavior technician, and college instructor. Her love for behavior led her to start her own training business Pawsitively Pets, LLC through which she provides in home training and behavior support for families and their pets. Amanda and her husband are currently owned by Sally the 13 year old Clumber Spaniel, PunkE the cat and their most recent addition, Brego, a young German Shorthaired Pointer.  As a clicker trainer, Amanda enjoys using her skills to bring out the best in her dogs in public, at home, in the field and on the agility course.

 

 

How does a consultation work?

The Behavioral Clinic encourages you to take these steps:

Check List

1. Your veterinarian is recommended to rule out any medical conditions affecting your pet. A list of suggestions (not requirements) for medical work up that can be done through your local veterinarian is listed on the For Vets tab.                 
2. Please contact your local veterinary clinic and have them send over a Referral Form for your pet’s appointment.
   
   
3. Download below the appropriate behavior questionnaire form for your type of animal (we can also mail you the forms).
   
              CANINE          FELINE          AVIAN        HORSE
   
   And then call The Behavior Clinic (440/334.8534) to set up an appointment. In-Home Consultations include an additional travel fee based on mileage traveled from the office to your home. Office Consultations are available for dogs and are on the second floor- you and your pet must be able to climb stairs to attend!
   
   
4. Bring your completed questionnaire to your appointment.  Your consultation with Dr. Feltes will last about 2 hours.  Any questions will be clarified, a diagnosis made and a treatment program will be discussed and started at this time.  Please consider having as many family members (pets included) present to ensure everyone understands the plan for your pet. Please bring any equipment you currently use for training, exercising your pet, and treats your pet loves.                  
5. Note for horse consultations, all consults will be at your stable. Depending on the problem behavior, have your tack and equipment ready. Please also reserve a portion of your horse's daily feed ration for use at the appointment.

Treatments may include:  management, prevention, behavior modification, drug therapy or surgery.  Included with the consult are private 10 minute phone follow ups every other week for 4 months to ensure the plan is going as desired.  You & your Vet will receive a copy of the plan. 

Recheck Appointments with Dr. Feltes may be necessary as each pet and their programs vary. The doctor's Recheck Fee is $90 per hour and there is a travel fee if it is done in-home. Most rechecks last about 1 hour and occur 3-4 months into therapy. *These rechecks include phone follow up.

Training Rechecks with our veterinary behavioral technician, Amanda Eick-Miller, RVT, CPDT-KA are encouraged during the therapy period and beyond. The Training Recheck fee is $75 for a one hour session with possible associated travel fee, depending on location. These rechecks, often recommended during phone follow up, help to ensure progress is kept on track and to aide implementation of the training plan. A Progress Package is also available: 4 Training Rechecks for $285- a 5% discount- and guaranteed waiver for any associated travel fees. Package must be used within 3 months of purchase.

For more information on Frequently Asked Questions, click here.