Careers - Team Members

Kind. Compassionate. Caring. Well spoken. Loves what they do.

Do your clients say these things about you?

If so, we're looking for you. 

Are you ready to join us in the magical realm of behavior medicine?


 Customer Care Specialist - Veterinary Technician (Unicorn)

We are looking for a magical species, a unicorn in a sense.  This magical animal is a Registered Veterinary Technician who loves providing excellent front desk service. I know they are out there, hiding in a forest of long days, with no weekends off. This species is known for their humble behavior, their ability to schedule client appointments with a smile, and to pinch hit anywhere the team needs help. They happily will hold a patient for a blood draw or perform the blood draw - whatever needs done.  Mopping, laundry, processing lab tests, filling medications, helping with puppy classes, answering phones, and taking care of client emails - they know that what they do benefits the whole, no matter what they are doing.  At the end of the day they are smiling, making their team members laugh, and feeling successful that they were able to answer all of Mrs. Jones' questions about the medication she went home with, but didn't understand how to give.  The unicorn values their communication skills and knows they fill a critical role in applying their veterinary technology education to the demanding needs of the front desk. 

What do you guys do? Take a cruise through the website! We are a veterinary behavior only facility. No surgery, dentistry, radiology, etc.  Just animals who are anxious or fearful and their owner's are looking for options for help and support. This position involves a lot of communication by phone, text, and email making sure we connect these folks with the services  they need.

Our goal is to hire this mythical new team member within the next 6-8 weeks (Today is the 22th day of the 8th month in the year of Covid 2020). 

I'm not an RVT, Can I still apply? YES!  All magical creatures who live in the reception or customer care forest are welcome to apply. If this ad speaks to you, keep reading! 

Unicorn Bait (The Details):

  • Full time position  (36-38hrs/week)
    •  Hours: M, T, Th, F 8:30am to 5:30/6pm
  • Hourly wage commensurate with experience and education
  • Paid Vacation
  • Continuing education budget
  • Health Insurance 
  • Simple IRA with match
  • Uniforms
  • Employee Assistance Program
  • 5 paid holidays (Your Birthday is a Holiday!)
  • The Behavior Clinic is an EEO Employer, Drug and Gun Free Workplace
    •    Pre-employment drug screening and background checks are performed
  • Our team actively works on cultivating a positive culture - everyone is growing all of the time, professionally and personally!

You don't need to send a pixie, owl, or leprechaun to apply!

Please send the following to: Amanda Schwarzwalder, Curator of Magical Things

  • Resume 
  • Cover Letter: Why are YOU our Unicorn? 
  • Professional References: Provide 3 contacts who can speak to your skills and as a member of a veterinary team (co-workers and employers)

If you prefer to mail your information in please do so at: Attn - Practice Manager, 9680 Columbia Road, Olmsted Falls, OH 44138

YES! We really wrote this job ad! It is REAL! 

When you know what you want, you just have to go for it! 

The Behavior Clinic
9680 Columbia Road, 
Olmsted Falls, Ohio 44138

Phone: 440-334-8534

Fax: 440-305-5224 

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