**Covid-19: We are open and continuing care for new and current clients**
Are you ready to begin your pet’s journey toward health and positive behaviors? Our comprehensive behavior therapy plan will give you the confidence to get started today!
Call us and speak with one of our Customer Care Specialists or complete our form to describe what challenges you are currently facing with your pet. Please read through the complete "our process" page before using this online form.
Not sure if your pet’s behavior is significant enough? If you are concerned enough to ask about your pet’s problem, it is worth talking to a professional for input. We do more than just problem behavior and our customer care team can review all the options we offer to help your pet.
Prior to your consultation with one of our veterinarians, you will participate in a 1 hour pre-consultation appointment with one of our experienced veterinary behavior technicians. They will evaluate your pet and provide initial steps to establish safety, prevention and management techniques specific to your situation now, before you meet with the veterinarian.
Appointments are located at The Behavior Clinic in Olmsted Falls. Horses, birds and some multiple pet homes can benefit from in home appointments - our customer care team will assist you in deciding what is best for your circumstances and species. In home appointments incur an additional travel fee and are scheduled on exclusive dates.
The cost of the Pre-Consultation appointment, Consultation with the veterinarian, and 6 months of follow up support by email and phone with a veterinary behavior technician is $675 (this cost does NOT include medications, products, services or appointments).
We want to know as much as we can about your pet before we meet them. Please complete your pet's history form and if possible, provide a short video of your pet's problem behavior no less than 1 week in advance of the consultation with the doctor. History information is needed for EACH pet being seen. Please know that as a referral clinic, we will contact your veterinary clinic for medical records prior to appointments at TBC and for continuity of care, we send our records and lab testing results back to your veterinary clinic.
Please review the Welcome Packet for specific information about your appointment and scheduling related policies.
After reviewing your pet's history form, observing and examining your pet, our veterinarian will make medical and behavioral recommendations based on your pet's diagnoses. We will provide you with multiple handouts and a detailed summary sheet of the full treatment plan.
Note: The Behavior Clinic's treatment plans may include supplements, prescription medication, additional medical evaluations, lab testing and behavioral therapy. Costs will be reviewed at the time of service. Successful outcomes require ongoing monitoring and adjustments to the treatment plan. We do not prescribe punishment (i.e., shock collars, prong collars, correction based training) to modify behavior.
Every consultation includes 6 months of follow-up phone and email care with a veterinary behavior technician. We need you to email or fax us a log of your pet’s behavior every 2 weeks so we can make adjustments to the treatment plan as needed.
We will also follow your pet’s progress by performing Progress Evaluation appointments with a veterinarian every 1-3 months until your pet shows stability, or biannual evaluations thereafter. The cost of a Progress Evaluation is $240/hr.
Medications, supplements, products and even treats are available through our pharmacy. Our clients also enjoy access to an Auto-Refill program where your pet's medication is mailed to your door every 3 months!
Our clients also find it helpful to schedule Behavior Therapy Appointments with the veterinary behavior technician to assist in implementing the plan. Some clients meet with a technician every 3-4 weeks throughout the first 6 months of treatment. Cost for a Behavior Therapy Appointment is $135/hr. Behavior Therapy Appointments can be in your home or at your veterinary facility but are scheduled on exclusive dates and at an additional cost. Our technician team is also available for web based sessions which are $65/ 30 minutes and use Zoom meetings or Amazon Chime.