Our Process
Are you ready to begin your pet’s journey toward health and positive behaviors? Our comprehensive behavior therapy plan will give you the confidence to get started today!
1. Tell Us What’s Happening
with Your Pet
Call or email us to describe what challenges you are currently facing with your pet. Our team is happy to answer any questions you may have about care. Please read through the complete "our process" page before using this online form to make sure we are the right fit for you and your family.
Not sure if your pet’s behavior is significant enough? If you are concerned enough to ask about your pet’s problem, it is worth talking to a professional for input. We do more than just problem behavior and our customer care team can review all the options we offer to help your pet.
2. Start On the Path to Behavioral Wellness
The Pre-Consultation Appointment Via Telemedicine
Prior to your consultation with one of our veterinarians, you will participate in a 1 hour pre-consultation appointment with one of our experienced team members. Their goal is to provide initial steps to establish safety, prevention and management techniques specific to your situation now, before you meet with the veterinary behaviorist.
Pre-Consultation appointments are provided via telemedicine (video conference) through your pet's patient portal. You will need a smart phone, tablet, computer or laptop with video and audio capabilities. Our team is happy to help you test your set up prior to your appointment!
The cost of the Pre-Consultation appointment is $140 (this cost does NOT include additional products, services, or appointments).
Complete Your History Form
We want to know as much as we can about your pet before we meet them. Please complete your pet's history form and provide a short 3-5 minute video of your home showing where the pet spends their time, resting areas, food and water areas, toys, crates, and litterboxes. If you are able to safely obtain video of the problem behavior without causing harm to your pet, other animals or humans, you are welcome to submit it.
As a referral clinic, we will contact your veterinary clinic for medical records prior to appointments at TBC and for continuity of care, we send our records and lab testing results back to your veterinary clinic.
Review the Welcome Email for specific information about your appointment and scheduling related policies. If you have PET INSURANCE: Contact your insurance company BEFORE your consult to ensure coverage identify pre-existing conditions. You are responsible for all insurance claims and processing.
3. Develop a Plan
After reviewing your pet's history form, observing and examining your pet, our veterinarians will make medical and behavioral recommendations based on your pet's diagnoses. We will provide you with multiple handouts and a detailed summary sheet of the full treatment plan.
Note: The consultation cost is $625. Your pet's treatment plan may include supplements, prescription medication, follow up appointments, lab testing and behavioral therapy sessions. These items are NOT included in the consultation fee. For budgeting purposes please know the average total appointment cost is between $800 and $1200. Successful outcomes require ongoing monitoring and adjustments to the treatment plan which are accomplished through follow up appointments. We do not prescribe punishment (i.e., shock collars, prong collars, correction based training) to modify behavior.
4. Follow Your Pet’s Progress
Every consultation includes support by email from our team. We will also follow your pet’s progress via scheduled Progress Evaluation appointments with our veterinarian every 1-3 months until your pet shows stability, or biannual evaluations thereafter. The cost of a Progress Evaluation is $285-340 + any additional products or services.
Medications, supplements, products, and even treats are available through our on site pharmacy. Our clients enjoy having access to our Auto-Refill (ARf) program which ships your pet's medication to your door every 3 months!
Behavior Therapy (Training) Appointments with our team are also part of successful treatment. From muzzle & carrier training to learning that dogs/cats/people aren't scary, we have a lot of experience training skills that help your pet learn new skills to specific to their concerns. The cost for a Behavior Therapy Appointment is $140/hr. These can be broken into 15 or 30 minute increments to help you and your pet work with us more frequently and can be done in person or via telemed.
Get Started
Are you ready to begin your pet’s journey toward health and positive behaviors?
Tell Us About Your PetThe Behavior Clinic
9680 Columbia Road,
Olmsted Falls, Ohio 44138
Information@thebehaviorclinic.com
Phone: 440-334-8534
Fax: 216-920-9990
