Meet the Team


Dr. Elizabeth Feltes, ACVB Resident in Private Practice 

Dr. Feltes graduated from The Ohio State University in 2006 with her degree in Veterinary Medicine. Throughout her undergraduate schooling, master's program and 4 years of vet school she always kept behavior in the forefront. As a veterinary student Dr. Feltes spent time with multiple veterinary behaviorists honing her skills and developing the plan for The Behavior Clinic. In 2007, The Behavior Clinic opened as  a mobile veterinary behavior service in Northeast Ohio. Today, the clinic is a 3000 sq. ft. facility located in Olmsted Falls that provides care to animals not only from Ohio, but also Michigan, Indiana, Pennsylvania, and New York. 

Over the years Dr. Feltes has developed and implemented a bite prevention program for the Olmsted Falls school system, created a webinar for pet owner's expecting a new baby and provided behavior care for local raptor centers and zoo's. Her current research focuses on aggression between housemate dogs for which she won the 2018 R.K. Anderson Resident Research Award.

As a Resident in Private Practice of the American College of Veterinary Behaviorists, Dr. Feltes is taking her education to the next level.  In between preparing for her board exams she is an active soccer/basketball mom, wife of a Lakewood fireman, owner of a lovely yellow lab (Alice) and a Siberian cat (Erie). She enjoys sharing her passion for horseback riding, chickens, nature and all things animal with her family. 



Amanda Eick, RVT, KPA CTP, VTS (Behavior) - Practice Manager

For over 20 years Amanda has worked as a veterinary technician in various capacities. Her interest in behavior led her to create her own behavior business in Wooster, Ohio and later to joining Dr. Feltes at The Behavior Clinic in 2009.  She is a graduate of the AAHA Distance Education program (Cedar Valley College) and attended Ashland University majoring in History and Geology.  Amanda is one of 14 Veterinary Technician Specialist in Behavior in the world and she chooses to be part of the TBC team! 

As the Practice Manager, Amanda is often behind the scenes handling the day to day business of keeping TBC running, supporting our referring veterinarians and working with the TBC to assist our clients and their pets. 

A nationally recognized speaker in veterinary behavior, Amanda enjoys teaching veterinary team members how to implement and develop behavior care as a team. When not at work, she enjoys working with her German Shorthaired Pointers (Brego & Moose), training the family clowder, and working on restoring her century home. 


Rachel Lees, RVT, KPA CTP, VTS (Behavior)

Rachel graduated from Cuyahoga Community College in May of 2009 with her Associates Degree in Veterinary Technology, earned her Veterinary Technician Specialist credential in Behavior in 2016 and is also a Karen Pryor Certified Training Partner. She currently lives in Parma, Ohio.  Her interest in animal behavior sparked when her parents purchased a “bargain” Newfoundland in the fall of 2006.  Yogi was a very nervous and fearful puppy at 8 weeks of age who had many behavioral diagnoses of his own.  Working through puppy socialization and behavioral therapy with Yogi made Rachel want to help other families that may have the same issues!

During her time in a large multi-doctor practice Rachel began running puppy socialization classes, seeing private training appointments, and teaching basic obedience.  With her interest in behavior she became a patient and client advocate in the hospital conducting happy visits and working with all the veterinary related aggression cases.  In June of 2013, Rachel resigned from her position at her general practice and accepted her current position at The Behavior Clinic in Olmsted Falls, Ohio. 

Rachel holds a special interest in puppy/kitten socialization and development and enjoys teaching cooperative care techniques for veterinary protocols to small animals.

In her personal time, Rachel enjoys spending time with her Miniature Pincher Mix, Connor and her Orange Tabby Cat, Ernie.


Danielle Bolm, RVT, KPA CTP 

In 2007 Danielle graduated from The Vet Tech Institute with her Associates Degree in Veterinary Technology.  Originally hailing from Michigan,  she moved to Ohio and currently lives in Lyndhurst. After working in emergency practice and general practice for many years, her interest in behavior lead her to becoming a Karen Pryor Academy Certified Training Partner. In 2016 she joined the TBC team.  Danielle is currently working on her application package to apply and sit for the Veterinary Technician Specialty in Behavior exam in 2020.  

At home Danielle has her "geriatric club" of  doxies, a lab mix and her kitties in addition to her husband and her horse, Jimmie.  On the weekends, she competes in Dressage events around NE Ohio.  Danielle is often the technician assisting Dr. Feltes with equine cases due to her experience and special interest in helping horses with their fear of trailers, the farrier or veterinary care. 




Our Team

When you call you will be speaking to one of our customer care team members or a technician's assistant. Our team's goal is to get you to the information you need to best help your pet. 

Lizz, Ashely, and Tabitha are here to help! 



The Behavior Clinic
9680 Columbia Road, 
Olmsted Falls, Ohio 44138

Phone: 440-334-8534

Fax: 440-305-5224 

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