Meet the Team


Dr. Elizabeth Feltes, Diplomate, Am. College of Veterinary Behaviorists

Dr. Feltes, DACVB graduated from The Ohio State University in 2006 with her degree in Veterinary Medicine. Throughout her undergraduate schooling, master's program and 4 years of vet school she always kept behavior in the forefront. As a veterinary student she spent time with multiple boarded veterinary behaviorists honing her skills and developing the plan for The Behavior Clinic. In 2007, The Behavior Clinic opened as  a mobile veterinary behavior service in Northeast Ohio. Today, the clinic is a 3000 sq. ft. facility located in Olmsted Falls that provides care to animals not only from Ohio, but also Michigan, Indiana, Pennsylvania, and New York. 

Over the years Dr. Feltes, DACVB has developed and implemented a bite prevention program for the Olmsted Falls school system, created a webinar for pet owner's expecting a new baby and provided behavior care for local raptor centers and zoo's. Her most recent research publication focuses on aggression between housemate dogs for which she won the 2018 R.K. Anderson Resident Research Award. 

As a Diplomate of the American College of Veterinary Behaviorists, Dr. Feltes has taken her education and commitment to excellence in  veterinary behavior to the next level.  When not seeing patients, she is an active soccer/basketball mom, wife of a Lakewood fireman, owner of a lovely yellow lab (Alice) and a Siberian cat (Erie). She enjoys sharing her passion for horseback riding, chickens, nature and all things animal with her family. 



Dr. Jillian Orlando, Diplomate, Am. College of Veterinary Behaviorists

Dr. Orlando obtained her veterinary degree from The Ohio State University in 2007. After graduation, she completed a medical and surgical internship at a private practice in South Florida. From there, Dr. Orlando went on to practice medicine in Northern California. It was in there that she began working with animal behaviorist Dr. Sophia Yin and developed a love of behavior and training.
In 2012, Dr. Orlando started her residency in veterinary behavior at the North Carolina State University College of Veterinary Medicine. She obtained her board certification and became a Diplomate of the American College of Veterinary Behaviorists  in 2016. After that, she opened the Carolina Veterinary Behavior Clinic in 2018, which she ran until joining TBC this year. We are very excited to have Dr. Orlando back in the Buckeye State! 
Dr. Orlando is committed to helping pet owners understand their pet's behavior. She will work with you and your pet to develop a well-rounded, individualized plan to address the needs of your pet and your family. 

Amanda Schwarzwalder, Practice Manager, CVPM (RVT, KPA CTP, VTS Behavior)

For over 20 years Amanda has worked as a veterinary technician in various capacities. Her interest in behavior led her to joining Dr. Feltes at The Behavior Clinic in 2009.  She is a graduate of the AAHA Distance Education Program (Cedar Valley College) and attended Ashland University majoring in History and Geology, completing an additional degree in business in 2021. 

As the Practice Manager, Amanda is often behind the scenes handling the day to day business of keeping TBC running, supporting our referring veterinarians, and working with the TBC team to assist our clients and their pets. 

A nationally recognized speaker in veterinary behavior and Fear FreeTM Approved Speaker,  Amanda enjoys teaching veterinary team members how to implement and develop behavior care as a team. When not at work, she enjoys hiking, reading, and hanging out with her husband Scott,  their 2 German Shorthaired Pointers (Brego & Moose), and the family clowder. 


Marianne Manning, RVT, KPA CTP, Sr. Veterinary Behavior Tech.

In addition to assisting our doctors with appointments, Marianne provides virtual classes for kittens, cats and dogs.  She is a graduate of Cuyahoga Community College's veterinary technology program, a Karen Pryor Certified Training Partner, certified in Low Stress Handling SilverTM  Level, and a Fear FreeTM Certified Professional.  

Currently, Marianne resides in Atlanta, Georgia with her husband Keith, basset Floyd, a lovely orange tabby cat, and 2 gorgeous Sphynx cats. In her free time she enjoys working on her application to become a Veterinary Technician Specialist in Behavior, hiking, exploring the National Parks, and hanging out with friends and family. 


Tiffany Firebaugh, RVT, KPA CTP

Tiffany joined TBC in 2019 and is graduate of Brown Mackie's veterinary technology program.  Prior to joining TBC, she worked in a mixed animal veterinary practice in Loudonville, Ohio where she also ran puppy classes and worked with pets who were anxious about seeing the vet.  

In addition to assisting our doctors with appointments, Tiffany runs our Puppy Prep Academy classes, play groups, and Puppy Socials.  She is a Fear FreeTM Certified Professional and is a Karen Pryor Academy Certified Training Partner (KPA CTP) with the goal of becoming a Veterinary Technician Specialist in Behavior. She has a special interest in beef cattle as she showed steers  growing up.  

When not at work, Tiffany enjoys hiking with her husband and Beagle, Gunner, in the local Metroparks. She is an avid reader and Harry Potter fan. 


Lizz Bradford, KPA CTP, Client Coach

Lizz is a graduated from the University of Findlay in 2014 with a degree in animal science and  a passion for helping people and animals.  Her experience working in veterinary practice, teaching humans, and managing a rescue has been beneficial to her position here at TBC, where she has been part of the team since 2017.

In addition to assisting our doctors with appointments, Lizz runs our Puppy Prep Academy classes, puppy play groups, and Puppy Socials.  She is a graduate of the Karen Pryor Foundations Course and the Karen Pryor Academy.  If you run into technical problems with your telemed appointments or have issues sending an electronic document, Lizz will often be the person helping you!  

Lizz and her wife Celia have Onix the dog, Pudding the Persian and Davi the Bengal cat, who keep them busy with their various escapades. When not at work, Lizz may be found playing board games, reading, or enjoying time with friends and family.  


Alexx Bigham, KPA CTP, Client Coach

Alexx graduated from Ohio Wesleyan University in 2013 with a BA in Zoology, focused in Animal Behavior.  Animals have always been a driving force for her; at 12 she began volunteering at her local zoo and never looked back, working in roles such as intern, educator, and seasonal keeper. She has worked as a full time zoo keeper for the past six years throughout which she served as an Enrichment Coordinator and Behavioral Husbandry Coordinator – focusing on the training, enrichment, and welfare of the animals in her care.  Some of her favorite animals to work with include: wolverines and river otters, ocelots, and ravens but she’s yet to meet an animal she doesn’t love caring for!  She joined our team in September 2020 and is excited to continue connecting people with the animals they share their lives with.  When not at work she enjoys cooking, reading, hiking with her Beauceron/cattle dog mix, Lady, and husband Tony, anything history based, and a variety of craft projects




Becca Evans, Customer Care Specialist

Becca joins us from the world of rescue and shelter medicine. Her experience helping fosters and adopters navigate behavior problems brings compassion and empathy to the care she provides to our clients.   

When not at TBC Becca loves going to country music concerts, hiking with her dog Lucie and camping with her family.  

The Behavior Clinic
9680 Columbia Road, 
Olmsted Falls, Ohio 44138

Phone: 440-334-8534

Fax: 216-920-9990

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